Discover the reasons for a cancelled call on iPhone, including poor signal strength, network connectivity issues, battery drain, and software glitches. Follow our troubleshooting guide to fix and avoid cancelled calls, and learn how to resolve common error messages like “Call Failed” and “No Service”.
Reasons for a Cancelled Call on iPhone
Poor Signal Strength
Having poor signal strength is one of the common reasons why calls get cancelled on an iPhone. When the signal strength is weak, it becomes challenging for the device to establish a stable connection with the cellular network. As a result, the call may be dropped or cancelled.
To improve the signal strength on your iPhone, you can try the following:
- Move to an open area: Sometimes, being in an enclosed space or surrounded by obstacles like walls can weaken the signal. Moving to an open area can help you get better signal reception.
- Check your network provider coverage: Different network providers have varying coverage areas. It’s possible that you might be in an area with weak coverage. Checking your network provider’s coverage map can help you determine if this is the case.
- Use Wi-Fi calling: If you have access to a stable Wi-Fi network, enabling Wi-Fi calling on your iPhone can help improve call quality and reduce the chances of cancellations due to poor signal strength.
Network Connectivity Issues
Network connectivity issues can also lead to cancelled calls on an iPhone. These issues can include network outages, server problems, or even temporary glitches in the cellular network.
To troubleshoot network connectivity issues, you can try the following:
- Restart your iPhone: Sometimes, a simple restart can resolve temporary network connectivity problems. Press and hold the power button until the “Slide to power off” slider appears, then slide it to turn off your iPhone. After a few seconds, press and hold the power button again to turn it back on.
- Reset network settings: Resetting network settings can help fix any misconfigured network settings that might be causing connectivity issues. To do this, go to the “Settings” app, select “General,” then “Reset,” and finally tap on “Reset Network Settings.”
Battery Drain
Another factor that can contribute to cancelled calls on an iPhone is battery drain. When the battery level is critically low, the device may prioritize power conservation over maintaining a call connection, resulting in call cancellations.
To prevent battery drain during calls, consider the following tips:
- Keep your iPhone charged: Make sure your iPhone has sufficient battery power before making or receiving calls. Regularly charge your device to avoid running into low battery situations.
- Enable Low Power Mode: When your iPhone’s battery is running low, activating Low Power Mode can help extend battery life. This can be done by going to the “Settings” app, selecting “Battery,” and toggling on the “Low Power Mode” option.
Software Glitches
Software glitches can also be a culprit behind cancelled calls on an iPhone. These glitches can occur due to outdated software, conflicting apps, or even bugs in the operating system.
To address software glitches, you can try the following steps:
- Update iOS software: Keeping your iPhone’s software up to date is crucial for optimal performance and bug fixes. Go to the “Settings” app, select “General,” then “Software Update,” and follow the instructions to install any available updates.
- Close unnecessary apps: Running multiple apps in the background can sometimes lead to software conflicts. Closing unnecessary apps can help prevent glitches that may cause call cancellations.
Troubleshooting a Cancelled Call on iPhone
Check Network Coverage
Are you frequently experiencing cancelled calls on your iPhone? One of the potential reasons could be poor network coverage. Before you start troubleshooting, it’s important to ensure that you are in an area with good network reception. Here are a few steps you can take to check your network coverage:
- Signal Bars: Take a look at the signal bars on the top-left corner of your iPhone’s screen. If you see only one or two bars, it indicates weak signal strength, which can lead to cancelled calls.
- Switch Locations: Move to a different location to see if the issue persists. Sometimes, certain areas may have better network coverage than others. It’s worth trying different spots to see if that makes a difference.
- Check with Your Network Provider: Reach out to your network provider and inquire about any ongoing network issues in your area. They may be able to provide you with additional information or solutions.
Restart iPhone
If checking the network coverage doesn’t resolve the issue, the next troubleshooting step is to restart your iPhone. Restarting your device can help resolve temporary glitches or conflicts that may be causing the cancelled calls. Here’s how you can restart your iPhone:
- iPhone X or newer: Press and hold the side button and either volume button simultaneously until the slider appears. Drag the slider to power off, and then press and hold the side button again until the Apple logo appears.
- iPhone 8 or earlier: Press and hold the power button until the slider appears. Drag the slider to power off, and then press and hold the power button again until the Apple logo appears.
Update iOS Software
Keeping your iPhone’s iOS software up to date is essential for optimal performance and to avoid any potential software-related issues. Outdated software can sometimes cause problems with call connectivity. To update your iOS software, follow these steps:
- Connect to Wi-Fi: Make sure your iPhone is connected to a stable Wi-Fi network. This is important as software updates can be large and may consume a significant amount of cellular data.
- Go to Settings: Open the Settings app on your iPhone and tap on “General.”
- Software Update: Look for the “Software Update” option within the General settings. If an update is available, tap on it and follow the on-screen instructions to download and install the latest iOS software.
Reset Network Settings
If the previous steps haven’t resolved the issue, you can try resetting your iPhone’s network settings. This can help fix any network-related configuration issues that may be causing the cancelled calls. Here’s how you can reset your network settings:
- Go to Settings: Open the Settings app on your iPhone and tap on “General.”
- Reset: Scroll down and tap on “Reset.”
- Reset Network Settings: Tap on “Reset Network Settings.” Keep in mind that this will reset all your network-related settings, including Wi-Fi passwords and VPN configurations.
- Confirm: Enter your passcode if prompted and confirm the reset by tapping on “Reset Network Settings” again.
Remember, troubleshooting cancelled calls on your iPhone can be a process of elimination. It’s important to try each step and test if the issue persists before moving on to the next. With these troubleshooting techniques, you’ll be well on your way to resolving the cancelled call problem on your iPhone.
How to Avoid Cancelled Calls on iPhone
Ensure Strong Signal Strength
One of the main reasons for cancelled calls on an iPhone is a weak signal strength. If you frequently experience dropped calls or poor call quality, it’s important to ensure that you have a strong signal before making or receiving calls. Here are some tips to improve your signal strength:
- Move to a location with better network coverage. Sometimes, simply changing your physical location can make a significant difference in signal strength.
- Avoid areas with obstructions or interference. Walls, buildings, and other obstacles can weaken your signal. Try to be in open spaces or near windows for better reception.
- Keep your iPhone updated with the latest iOS software. Apple often releases updates that include improvements to network connectivity and signal reception.
Use Wi-Fi Calling
Another way to avoid cancelled calls is by utilizing Wi-Fi calling. This feature allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular signal. Wi-Fi calling can be especially useful in areas with weak cellular coverage or when traveling abroad. To enable Wi-Fi calling on your iPhone:
- Open the Settings app.
- Tap on “Phone” and then select “Wi-Fi Calling.”
- Toggle the switch to enable Wi-Fi Calling.
Once enabled, your iPhone will prioritize Wi-Fi networks for calls whenever available, ensuring a more reliable connection.
Keep Software Updated
Keeping your iPhone’s software up to date is crucial for avoiding cancelled calls. Apple regularly releases software updates that not only introduce new features but also address any known issues or bugs that may affect call quality. To update your iOS software:
- Go to the Settings app.
- Tap on “General” and then select “Software Update.”
- If an update is available, tap “Download and Install” to begin the update process.
By regularly updating your iOS software, you can ensure that your iPhone has the latest optimizations for call reliability and performance.
Use a Reliable Network Provider
Choosing a reliable network provider is essential for avoiding cancelled calls on your iPhone. Different providers have varying levels of network coverage and signal strength in different areas. Before selecting a network provider, consider factors such as coverage maps, customer reviews, and the provider’s reputation for call quality. Additionally, it’s important to research and compare the network providers available in your area to find the one that offers the best service for your needs.
Remember, by ensuring strong signal strength, using Wi-Fi calling when possible, keeping your software updated, and selecting a reliable network provider, you can significantly reduce the chances of cancelled calls on your iPhone.
Common Error Messages for Cancelled Calls on iPhone
“Call Failed”
Have you ever experienced the frustration of trying to make a call on your iPhone, only to see the dreaded message “Call Failed”? This error message typically appears when there is a problem connecting your call to the recipient’s phone. There can be several reasons why this error occurs:
- Poor Signal Strength: One common reason for a call to fail is a weak signal. If you are in an area with low signal strength or are surrounded by obstacles like tall buildings or mountains, your call may not go through successfully. To overcome this issue, try moving to an open area or closer to a window where the signal is stronger.
- Network Connectivity Issues: Another culprit behind a failed call could be network connectivity issues. If your iPhone is unable to establish a stable connection with your network provider, you may encounter call failures. In such cases, it is advisable to check if your network is functioning properly or try switching to a different network provider.
“No Service”
Imagine being in a situation where you urgently need to make a call, but your iPhone displays the message “No Service.” This error message indicates that your iPhone is unable to connect to any network. Here are a few possible reasons why you might encounter this issue:
- Weak Signal or No Coverage: If you are in an area with poor network coverage, your iPhone may show “No Service.” This can happen in remote locations or places with limited network infrastructure. To address this, try moving to a different location with better coverage or consider using Wi-Fi calling if available.
- SIM Card Issues: Sometimes, the problem may lie with your SIM card. It could be damaged, improperly inserted, or not activated. Ensure that your SIM card is securely inserted in the SIM card slot and contact your network provider if you suspect any issues with your SIM card.
“Call Dropped”
Have you ever been in the middle of an important conversation when suddenly your call gets dropped? The “Call Dropped” error message can be frustrating and disruptive. Here are a few reasons why this might happen:
- Weak Signal or Network Interference: When your iPhone experiences a weak signal or encounters interference from other electronic devices, your call can get dropped. This can be particularly common in areas with high network congestion or where there are multiple wireless devices nearby. Try moving to a different location or ensuring that you have a strong signal to avoid call drops.
- Software Glitches: Occasionally, software glitches or bugs within the iPhone’s operating system can cause calls to drop unexpectedly. Keeping your iOS software up to date with the latest versions can help minimize these issues. Regular software updates often include bug fixes and improvements that enhance the stability of your device.
“Poor Network Connection”
Have you ever tried making a call, only to be greeted with the message “Poor Network Connection”? This error message indicates that your iPhone is struggling to maintain a stable network connection. Here are a few factors that could contribute to this problem:
- Congested Network: If you are in an area with a high number of people using the network simultaneously, it can lead to a poor network connection. This can often occur during peak hours or at crowded events. To avoid this, consider making your calls during off-peak hours or finding an area with better network coverage.
- Network Provider Issues: Sometimes, the problem may lie with your network provider rather than your iPhone. Network outages or maintenance work can temporarily disrupt the signal, resulting in a poor network connection. Contact your network provider to check if there are any known issues in your area.
Remember, understanding these common error messages can help you troubleshoot and resolve issues with cancelled calls on your iPhone. By following the appropriate steps and ensuring a strong signal, you can minimize the chances of encountering these errors and enjoy uninterrupted conversations on your iPhone.
